Where documents and decisions stop between systems
A bank operations employee receives an instruction in a message, checks data in several systems, and requests a second authorization separately. When an exception occurs, identifying the owner and reconstructing the history requires additional steps. After implementation, it is clear who is handling the case, by when, and who must approve it. The system also records decisions and escalations.
An insurance specialist handles commission, claims, and operating expense invoices through different channels. A document from KSeF (Poland’s National e-Invoicing System), email, or a scan must be identified, checked, and routed to the correct company or team. After integration, the invoice enters one controlled process, and data extracted by AI is reviewed by a person before invoice coding and approval.
A lawyer manages a contract, an ICT supplier assessment, and a risk register in separate files. An amendment changes an obligation, but the information does not immediately reach the service owner. After the change, the contract, supplier, risk, deadlines, and review history remain connected, and tasks are routed to the correct people.
An analyst reconciles a metric across a management report, risk model, and operational data. The same measure uses different definitions or comes from a different processing point. Once the sources, logic versions, and definitions are organized, the user can move from the result to the data that explains it.
How to connect processes and systems in a financial institution or insurance company
We start with the entire process: the event, document, data, decision, exceptions, and control requirements. We determine where information originates, who checks it, which permissions are required, and which system should receive the result. We then connect AI, AMODIT, KSeF Connector, the data and BI layer, custom applications, electronic signatures, and the core banking, policy administration, leasing, financial and accounting systems, and document repositories already in use.
We do not replace a system that performs its role well. We use APIs, web services, files, or agreed database connections to exchange documents and statuses. The workflow system routes tasks to decision-makers and records their history, the line-of-business system remains the source of the relevant data, and the analytics layer combines the information required for control and management.
When a standard connection does not support an essential step, we build an application, module, or connector tailored to the organization’s environment. We cover the solution with testing, launch, maintenance, and continued development.
AI supports analysis, while a person approves
AI reads documents, classifies information, flags missing data, and prepares a recommendation for the next step. In a contract workflow, it reviews the content and inserts proposed revisions. In data analysis, it helps explain a variance and identify records that require attention. An authorized employee reviews the result and approves the decision, while the process records the history, data source, and completed action.
We configure existing models for the organization’s process, dictionaries, and permissions. We do not train our own LLM or OCR models. Business rules, access controls, and exception handling remain transparent to the team responsible for the process.
Why AMODIT is a strong choice for financial services and insurance
AMODIT moves a case through roles, organizational units, companies, and stages, connecting the document with data from line-of-business systems. The process covers permissions, multilevel approvals, substitutions, deadlines, escalations, document versions, and decision history. We develop it as the organization, regulations, and architecture change by adding new case types, companies, registers, control rules, or integrations.
In financial institutions, the platform connects operational instructions, contracts and amendments, supplier registers, invoices, purchasing, correspondence, employee cases, and requests that require an audit trail. Astrafox is AMODIT’s developer and implementation team, so one company is responsible for the product, configuration, integrations, and continued development. The AMODIT product website describes the platform’s detailed features, while Astrafox designs the complete process in the client’s environment.
Processes connected with the operations of a financial institution
This page presents a cross-functional view of the industry. Detailed processes, typical situations, and integration scopes are covered on the solution pages:
- Invoice and purchase workflow — documents from KSeF and other channels, data checks, cost descriptions, invoice coding, approval, and transfer to the financial system.
- Purchasing, requisitions, orders, and budgeting — from a business need and supplier assessment through approvals and an order to settlement and budget control.
- Contracts and legal — reviews, versions, approvals, signatures, amendments, obligations, deadlines, and supplier registers.
- Mailroom, correspondence, and archive — a shared register for paper and electronic correspondence, e-Delivery (e-Doręczenia, Poland’s electronic registered mail), and control over the transfer of originals.
- Requests, business travel, and administration — controlled requests, approvals, exceptions, expenses, and administrative matters with assigned accountability.
- HR and electronic personnel files — employee documentation, file completeness, self-service, and integrations with HR systems.
- Electronic signatures — signing documents without manually moving files between the process, email, and the signature tool.
- Sales, orders, and customer service — handling inquiries, proposals, contracts, complaints, and fulfillment information in a controlled process.
Documents, contracts, and compliance in one lifecycle
We translate compliance requirements into specific solution elements: roles, segregation of duties, mandatory approvals, versioning, registers, deadlines, reports, and an operation history. The team no longer has to reconstruct the process from email and separate spreadsheets. It sees the document, decision, participants, and the result of the exchange with the source system.
For ICT suppliers, we connect the contract, subcontractors, functions, risk assessment, and required reports. In banking operations, we manage instructions that require dual authorization, priorities, and escalations. In correspondence handling, the digital case and paper original share a single transfer history.
For companies operating in Poland, we incorporate KSeF into the existing process instead of creating a separate work channel. KSeF Connector retrieves or submits the document and status, AMODIT manages verification and approval, and the integration sends the approved data to the correct system. Documents outside KSeF go through AI extraction and user review.
Analytics and reporting
We preserve the strong area of financial analytics from the previous page while placing it in the broader context of the industry. We connect data from operational, financial, customer, and external systems. We align definitions, refresh frequencies, permissions, and logic versions so that recipients know which point in time and model produced the result.
We build balance sheet, profit and loss, cash flow, receivables, portfolio, sales, and operations reports. Scenario analysis shows the effect of changing selected parameters, while drill-down explains the result without creating another spreadsheet. In models whose rules change over time, we version the logic together with the input data. This makes it possible to reconstruct how an earlier analysis was prepared.
We also design controlled access to reports shared with clients or partners. Each recipient sees the appropriate data scope, while the administrator manages roles and publishing in one environment. Power BI, Tableau, Qlik, or another tool already in use remains the presentation layer; DataFlow organizes data acquisition, transformations, testing, and lineage.
A report is not the end of the process. A defined alert creates a case, assigns an owner, and preserves the response history. Information about a threshold breach, missing document, or data inconsistency then leads to a controlled action.
Explore Data & BI solutions → · Explore DataFlow → · See reports and dashboards →
Examples of delivered solutions
Operational instructions at a bank
For a large bank, we built and continue to develop a solution that routes instructions and operational events through the correct roles, authorizations, queues, and escalations. Integrations retrieve data from banking systems, while the documentation and outcome return to the correct repository. Astrafox provides development and second-line support without disclosing details of the client’s environment.
Invoices and KSeF in an insurance group
For an insurance group, we connected purchase and sales invoices with KSeF, the existing financial system, access services, and documents registered outside KSeF. AI reads documents from the remaining channels, while an employee reviews the result before further processing. Tests cover the complete integration and approval process.
Paper and electronic correspondence in one history
For a large financial institution, we launched a digital mailroom. The solution splits and stores scans, routes a document to a person or group, records the handoff of the paper original, and handles e-Delivery together with proof of dispatch and receipt.
Why Astrafox delivers comprehensive solutions for financial services and insurance
Since 1999, we have combined AI, Process Automation, Data & BI, Software & Integrations, Comarch ERP, and Cloud & Infrastructure. We have completed 1,100+ implementations. One team is responsible for the path from documents and data to decisions, integrations, reports, and maintenance. Every project has named account, project, and deputy managers.
The client has one agreement and one point of accountability even when a solution includes AMODIT, a custom application, several integrations, and a data layer. We provide SLA-based maintenance and support for the application, integrations, and infrastructure. We develop the scope as regulations, products, companies, and systems change.
Astrafox’s public client portfolio includes Allianz, Deutsche Bank, Santander, Volkswagen Leasing, PayU, and Everest Finance. These names demonstrate our experience in the sector; we describe the scopes of specific projects only when published references and confidentiality rules allow it.
The financial services industry versus finance and controlling teams
This page covers the sector: banks, insurance companies, leasing companies, and funds, together with their operations, products, documents, contracts, compliance, and line-of-business systems. For solutions covering accounting, budgeting, invoices, and reporting in a company from any industry, see the Finance & Controlling solution page.
Other industries and perspectives
Explore all industry solutions, as well as pages for transportation and logistics, industry and manufacturing, retail, wholesale, and consumer goods, pharmaceuticals and healthcare, automotive, and renewable energy.
Team perspectives are covered by the Finance & Controlling, IT, and Management solution pages.
Frequently asked questions
How do you connect processes and systems at a bank or insurance company?
We start with the entire process: the event, document, data, roles, controls, and exceptions. We then integrate AMODIT and the appropriate Astrafox solutions with the banking, policy administration, leasing, financial, KSeF, repository, and BI systems already in use. Each system retains its role, while data and statuses move between them without manual retyping.
Why is AMODIT a strong choice for the financial services industry?
AMODIT routes documents and cases through roles, companies, and stages while preserving approvals, versions, deadlines, escalations, and decision history. It connects operational instructions, invoices, contracts, correspondence, and registers with data from line-of-business systems.
Does the solution replace existing banking, policy administration, or ERP systems?
No. If an existing system performs its role well, we integrate it with the process, documents, and reporting. We build a new application, module, or connector for a gap that cannot be addressed through configuration or a standard interface.
How does AI work with documents and data at a financial institution?
AI reads and classifies documents, flags missing information, explains variances, and prepares a recommended action. An authorized employee reviews the result and approves the decision, while the process preserves the data source, change history, and next steps.
How do you incorporate KSeF into an existing invoice workflow?
KSeF Connector exchanges documents and statuses with KSeF, AMODIT manages control and approval, and the integration sends approved data to the financial system. Documents outside KSeF remain in the same process and go through AI extraction and user review.
Where should a project at a bank, insurance company, leasing company, or fund begin?
Start with one process that crosses several teams or systems and regularly requires manual checks. For the first discussion, the current process, a list of applications, and an example document, instruction, report, or exception where work most often stops are enough.
