When an order passes through several systems
A sales representative re-enters an order from a message or partner platform. A warehouse employee checks elsewhere what to pick and how to label the package. A customer service employee looks up the carrier’s status before answering a delivery question. Every manual handoff slows down service and creates a risk of error.
After implementation, the order triggers an agreed flow: from identifying the business partner and goods through reservation, picking, and documents to shipment creation and status updates. Data moves among Comarch ERP XL, the warehouse, the sales channel, and transportation, while an exception goes to the person responsible for the decision.
Customer order
Before: a sales representative reads an order from a message, EDI, or a B2B platform and enters it manually in the ERP system.
After: the integration identifies the business partner and goods, creates a sales document, and routes it for fulfillment according to established rules.
Warehouse picking
Before: the warehouse sets priorities in a spreadsheet, while package and label data is added at subsequent workstations.
After: the warehouse sees tasks, priorities, and picking and shipping statuses in one place.
Delivery status
Before: customer service checks the tracking number and status outside the ERP system and then communicates the information manually.
After: the integration creates the shipment, sends documents, and receives the statuses needed by the team and sales channel.
Complete sales, warehouse, and logistics implementation
We cover sales, purchasing, orders, warehouse management, and logistics with complete implementation and support. We begin with order channels, master data, commercial terms, documents, inventory and reservations, warehouse operations, carriers, and responsibility for exceptions. We then configure Comarch ERP XL, migrate the agreed data, prepare integrations and extensions, conduct testing and training, launch the solution, and stabilize it.
Sales, purchasing, and orders
We organize shared data on business partners, goods, prices, commercial terms, documents, and payments. We design the flow from a proposal and order through reservation and issue to a sales or purchase document. Order import connects XL to WebAPI, EDI, an exchange server, or email, eliminating repeated data entry by employees.
Warehouse and WMS
We implement receipts, issues, reservations, picking, inventory counts, and logistics units. When warehouse operations run in a WMS, the integration synchronizes goods and business-partner master data and the data required for warehouse work, including packaging, load carriers, EAN codes, dimensions, and weights. We determine which system is the source of each item of information and how exchange errors are handled.
See the Comarch ERP XL integration with WMS.
Picking and shipping preparation
We extend XL with additional windows and functions, applications for warehouse employees using handheld data-collection terminals, and information screens. The solution supports work planning, priorities, task assignment, picking, packaging, labels, package control, and handling history. Data collected in the warehouse flows into shipment preparation and shipping documents.
See order picking and shipping →
EDI, e-commerce, and B2B platforms
We connect XL to e-commerce platforms, online stores, B2B systems, and EDI channels. The ERP system sends offer, price, inventory, business-partner, and document data and receives orders and the information required to fulfill them. We handle the exchange of commercial documents in agreed formats, including ORDER, DESADV, and INVOICE, together with a status log and exception-handling rules.
See XL integrations with e-commerce and B2B → See ECOD and EDI in Comarch ERP XL.
Carriers and in-house transportation
Carrier integrations create shipments from process data, prepare labels and documents, and receive statuses. For in-house transportation, we connect XL to a driver application: orders, addresses, shipment data, and load information go to the application, while delivery statuses, proof of delivery, and information about events en route return to the ERP system.
See XL integrations with carriers → See the integration with a driver application →
From analysis to launch and stabilization
- Process and data analysis. We establish sales and purchasing channels, documents, master data, inventory, roles, warehouse operations, transportation, and connected systems.
- Solution design. We define the XL configuration, data migration, integrations, automation, extensions, and exception-handling scenarios.
- Configuration and migration. We prepare the environment, configure the agreed scope, and migrate validated data.
- Integrations and testing. We connect XL with WMS, e-commerce, B2B, EDI, and transportation. We test complete scenarios from order receipt through delivery and return documents.
- Training and launch. We prepare users, launch the solution, and stabilize the process after go-live.
- Support and development. We maintain the sales and warehouse modules, integrations, and extensions, and develop them as the company changes.
See the full scope of a Comarch ERP XL implementation →
Comarch ERP XL in a company-wide process
The ERP system organizes transactions, documents, and inventory, but an order starts in a sales channel and ends in the warehouse, transportation, settlement, and reporting. We design data exchange and responsibilities between XL and the processes around it so users can see a case’s status without manually transferring the same information.
AI for exceptions and order handling
AI reads data from a document or message, organizes the information, and flags exceptions. A person reviews the result and approves the action before data moves to the next process or the ERP system.
See AI solutions →AMODIT for cross-department processes
AMODIT manages approval of terms, a purchase, a complaint, or another process that extends beyond one module. The integration sends approved data to XL and returns the status needed by process participants.
See Process Automation →KSeF Connector for sales and purchase documents
KSeF Connector links KSeF (Poland's National e-Invoicing System) with Comarch ERP XL, the document workflow, and other systems used by the company. It handles mapping, validation, statuses, official receipt acknowledgments, and exchange monitoring.
See KSeF Connector →BI for sales, inventory, and delivery
We combine XL data with information from sales channels, the warehouse, and transportation. Reports show orders, inventory, picking, and deliveries based on shared definitions.
See Data & BI solutions →Maintenance and SLA after launch
After go-live, we take responsibility for the sales and warehouse modules, their configuration, integrations, automation, and extensions. Every ticket has an owner, priority, and next step. Under an SLA, we define ticket categories, response times, availability, contact channels, and responsibilities.
We also take over existing environments. We begin by diagnosing the configuration, data quality, customizations, integrations, reports, and documentation. We then organize ticket handling, resolve problems, and plan further development without replacing components that work correctly.
See maintenance and SLA for Comarch ERP XL →
Frequently asked questions about sales, warehousing, and logistics in Comarch ERP XL
What does a Comarch ERP XL sales and logistics implementation cover?
It covers process analysis, configuration of sales, purchasing, orders, and warehouse management, data migration, integrations, testing, user preparation, go-live, and ongoing support. The project scope follows the sales channels, warehouse organization, and connected systems.
Does Astrafox implement the full sales, warehousing, and logistics scope in Comarch ERP XL?
Yes. We provide complete implementation and support for this area: from analysis, configuration, and data migration through integrations, testing, and user preparation to go-live, stabilization, and further development.
How do you connect Comarch ERP XL to a WMS?
We begin by identifying business events, data sources, and responsibility for errors. We then design the exchange of master data, logistics units, packaging, and other data required for receipts, issues, picking, and inventory counts.
Can orders from e-commerce, B2B, and EDI flow automatically into ERP XL?
Yes. The integration sends orders and required commercial data to XL and returns the agreed statuses and documents to the sales channel. Each flow includes data-recognition rules and handling for missing data and exceptions.
How do you integrate Comarch ERP XL with shipping carriers?
The integration uses order and package data to create a shipment, prepare labels and documents, and receive statuses. Employees therefore do not re-enter the same data in the carrier's system.
Can sales and warehousing be covered by an SLA?
Yes. SLA support covers Comarch ERP XL, sales and warehouse configuration, integrations, automation, and extensions. The agreement defines ticket categories, response times, availability, contact channels, and service responsibilities.