Challenge: a surge of applications during a short season
Application and contracting deadlines follow the crop production cycle and formal requirements. Paper applications and emails reached administration within a short period. Employees checked data, clarified errors, and retyped information into the internal process system.
Returning clients entered the same data every year. Supporting people who managed several farms or agricultural companies added another layer of difficulty.
Solution: self-service connected to AMODIT
Astrafox built a portal available on computers and smartphones. A client enters identifiers, and the system connects the application with historical farm data. Formal fields are validated as they are completed.
The portal provides:
- support for several farms under one account,
- reporting of crop species and field areas,
- ordering of additional services,
- validation of contact details and registration numbers,
- visibility into application status and the assigned coordinator,
- reuse of data from the previous season.
After form submission, the portal starts the appropriate workflow in AMODIT. The system generates agreement and power-of-attorney templates and assigns an advisor under the process rules.
Outcome: seasonal service without retyping data
A returning client completes only the information that changed. Validation reduces the number of errors discovered later by administration. Data enters the AMODIT process without manual retyping, while the client checks the current case status at any time.
The solution relieves administration during the peak application period and lets the team focus on the cases themselves.
Technical details
The portal is a responsive web application integrated with AMODIT. Forms validate data, support multiple farms, and retrieve previous information. The integration transfers the submission to the process engine that manages the subsequent workflow.
Frequently asked questions
Does the portal replace AMODIT?
No. The portal is a convenient self-service layer for clients, while AMODIT manages the internal case process.
Can a client manage several farms?
Yes. A user switches between farms and submits separate applications for each one.