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Home › Services › Whistleblower protection
Secure internal reporting channel

The report reaches the right people, not a shared inbox

We implement a channel that protects the whistleblower's confidentiality, organizes communication, and guides the authorized team from report receipt through feedback. We deliver the ready-made AMODIT Whistleblower Protection module or a custom platform connected to a case management system.

Describe your challenge
Whistleblower Protection Act (Ustawa o ochronie sygnalistów)

An electronic channel is one part of the complete procedure

The provisions governing internal reports have applied since September 25, 2024. As a general rule, they cover entities for which at least 50 people perform paid work as of January 1 or July 1. The Act provides exceptions to this threshold for certain regulated activities, while smaller entities may establish a procedure voluntarily.

Procedure and accountability

The organization designates reporting channels, the people or units that receive reports, an impartial follow-up team, and the method for handling anonymous reports. The procedure also includes information about external reports.

Communication deadlines

The Act provides for acknowledgment of receipt within 7 days if the whistleblower provided a contact address and for feedback within no more than 3 months.

Confidentiality and the register

Only personnel with written authorization receive access to the information. The entity keeps a report register, protects participants' identities, and follows the statutory data retention rules.

We do not provide legal advice. The client's lawyer or compliance team defines the procedure's scope and content. We translate the approved rules into forms, roles, access, deadlines, communication, reports, integrations, and system maintenance.

Read the Act in Poland's ELI system → Information from the Polish Ombudsman's Whistleblower Team →
Two solution options

A ready-made AMODIT module or a custom platform

We select the option based on the organization's procedure, accountability model, number of companies, security requirements, integrations, and environment.

AMODIT Whistleblower Protection

The LITE version provides a form at a direct link, a standard process without customization, and a ready-made report. STANDARD adds form customization, process adaptation, custom reports, and a database in the cloud or on company servers. Database encryption is available as a STANDARD extension, and reports are routed to authorized users or a team according to the roles defined in the procedure.

Explore the AMODIT module's features →

Custom reporting platform

We build a separate portal for identified and anonymous reports, secure attachments, and confidential follow-up communication. The platform sends data to the case management system, supports separate organization configurations, and lets the whistleblower return to the conversation without creating an account.

View the completed solution →
How it works

From the report through follow-up action and feedback

The technology controls access, information flow, and case history. Designated authorized personnel remain responsible for assessing reports and making decisions.

Path From report to feedback

Specific roles, statuses, and deadlines follow the organization's procedure. The system maps them into a secure case-handling path.

  1. Report

    The whistleblower describes the breach, attaches supporting materials, and selects a reporting method provided by the organization.

    • form
    • attachments
    • reporting method
  2. Acknowledgment

    If the whistleblower provided a contact address, they receive acknowledgment of the report within 7 days.

    • receipt
    • deadline
    • contact
  3. Initial assessment

    An authorized person reviews and classifies the report according to the procedure and requests additional information when needed.

    • review
    • classification
    • additional information
  4. Investigation

    An impartial person or unit conducts the investigation, assigns tasks, and documents the findings.

    • investigation
    • tasks
    • findings
  5. Follow-up action

    The organization takes action based on its assessment of the report and records decisions, deadlines, and accountability.

    • decisions
    • deadlines
    • history
  6. Feedback

    The whistleblower receives information about planned or completed action and the reasons for it within the deadline set by the procedure and the Act.

    • response
    • reasons for action
    • closure
What we connect The reporting channel in the organization's environment

The portal connects the whistleblower with the authorized team, while the integration transfers only the information required by the case management system, reports, and controlled notifications.

Secure channel

Whistleblower reports

Confidential communication, access control, and case history.

  • Reporting portal

    Flow: The report, supporting materials, and further communication..
    • form
    • attachments
    • status
  • Whistleblower

    Flow: The report and secure follow-up communication..
    • identified
    • anonymous
    • confidential
  • Authorized team

    Flow: Review and follow-up action..
    • compliance
    • legal
    • internal control
  • Case management system

    Flow: Transfer of data for further handling..
    • statuses
    • tasks
    • documents
  • Notifications

    Flow: Controlled messages that do not disclose the case..
    • acknowledgment
    • deadline
    • response
  • Reports and register

    Flow: Data required to oversee the procedure..
    • case count
    • deadlines
    • history
Security, integrations, and hosting

A sensitive report remains in a controlled environment

We design the solution from the form and attachments through authorized personnel, further case handling, reporting, and maintenance.

Access and encryption

We restrict access to authorized roles, separate organization data, and secure report content and attachments. We select the encryption scope for the chosen solution option.

Case management integration

We connect the portal to the system in which the authorized team conducts the investigation. The exchange includes report data, documents, statuses, and follow-up communication.

Hosting and maintenance

AMODIT STANDARD runs in the cloud or on the client's servers. For a custom platform, we define the architecture, hosting, backups, monitoring, updates, and maintenance responsibilities.

Explore security and compliance → Explore cloud and infrastructure → Explore SLA-based support →
Implementation

First the procedure and roles, then channel configuration

We do not start with the form alone. We establish who receives reports, who conducts follow-up action, what information each role can see, and where each system's responsibility ends.

Rules and data analysis

We translate the approved procedure into forms, roles, permissions, deadlines, statuses, communication, the register, and retention.

Configuration and integrations

We launch the portal, case-handling process, reports, environment, notifications, and connection to the case management system.

Testing, training, and support

We test identified and anonymous scenarios, permissions, attachments, and communication. We train the case-handling team and maintain the solution after launch.

FAQ

Frequently asked questions about whistleblower reporting channels

Who must establish an internal reporting procedure?

As a general rule, the provisions cover a legal entity for which at least 50 people perform paid work as of January 1 or July 1 of a given year. This number includes employees on a full-time-equivalent basis and certain people providing paid work under another legal basis. The Act provides exceptions to the threshold for certain regulated activities. A lawyer should assess the organization's exact obligation.

Does the Act require organizations to accept anonymous reports?

It does not impose a general requirement to accept anonymous reports. The procedure must, however, define how such information will be handled. Both AMODIT and the custom platform support anonymous reports if the organization provides for them in its procedure.

Is an electronic form sufficient to meet the obligations?

No. The platform supports a written electronic channel and actions performed in the system, but the Act requires reporting methods to include at least the option of oral or written reports. The organization also needs a procedure, designated personnel, confidentiality protection, follow-up action, a register, and information about external reports.

Must a whistleblower use the internal channel first?

No. Since December 25, 2024, a whistleblower may make an external report without first making an internal report—to the Polish Commissioner for Human Rights or the competent public authority. The organization's procedure should provide clear and easily accessible information about this option.

How does communication with an anonymous whistleblower work?

The whistleblower receives a secure way to return to the case without creating an account or disclosing their identity. They can read the team's question, provide a response or additional file, and check the report status.

What is the difference between AMODIT LITE and STANDARD?

LITE provides a form at a direct link, a standard process without customization, and a ready-made report. STANDARD adds form customization, process adaptation, custom reports, and broader AMODIT platform capabilities. Our completed STANDARD scopes have also included a test environment.

Can the channel support multiple companies?

Yes. We design separate addresses, forms, content, roles, and data for individual companies while maintaining a common group standard. A lawyer for the organization should confirm whether a shared procedure for the corporate group complies with the Act.

How long is data retained in the report register?

The Act specifies a 3-year period calculated according to rules linked to the end of the calendar year in which follow-up action was completed or proceedings initiated by that action ended. The client's lawyer defines the correct rule for the procedure, and we reflect it in the system's configuration and maintenance.

Where does the solution run?

AMODIT STANDARD runs in the cloud or on the client's servers. For a custom platform, we define the environment based on security, integration, and maintenance requirements. The project also covers backups, monitoring, updates, and responsibility for operating the environment.

Experience catalog

Scope covered by our whistleblower solutions

This catalog combines the scope of the AMODIT module and the custom reporting platform. The specific project follows the organization's procedure, security requirements, integrations, and environment.

Whistleblower channelform available through a direct link, identified and anonymous reports, confidential follow-up communication, report attachments and more
  • form available through a direct link
  • identified and anonymous reports
  • confidential follow-up communication
  • report attachments
  • case number and secure return to the conversation
  • case status view
  • Polish and English versions
  • separate addresses and configurations for individual companies
  • custom form logo, colors, and content
Report handlingautomatic assignment of a case to authorized personnel, restricted access to sensitive data, roles and teams responsible for the case, acknowledgment of report receipt and more
  • automatic assignment of a case to authorized personnel
  • restricted access to sensitive data
  • roles and teams responsible for the case
  • acknowledgment of report receipt
  • follow-up questions and whistleblower responses
  • priorities and deadlines
  • case transfers among authorized teams
  • follow-up action statuses
  • complete history of case activities
  • case closure and archiving
Security and access controldata and attachment encryption, access restricted to authorized personnel, separation of organization and company data, attachment type and size controls and more
  • data and attachment encryption
  • access restricted to authorized personnel
  • separation of organization and company data
  • attachment type and size controls
  • file scanning for malware
  • protection against automated form submissions
  • temporary lockout after failed access attempts
  • separate integration authorization for each organization
  • history of case actions and changes
Reports, integrations, and environmentsready-made report register, custom reports and statistics, status and deadline reporting, integration with a case management system and more
  • ready-made report register
  • custom reports and statistics
  • status and deadline reporting
  • integration with a case management system
  • API with organization-level authorization
  • test environment
  • cloud or client-server installation for AMODIT STANDARD
  • separate solution instance
  • maintenance, support, and continued development

Launch a channel whistleblowers can trust

Describe the approved procedure, number of companies, roles handling reports, required integrations, and hosting model. We will select AMODIT or a custom platform and define the implementation scope.

Describe your challenge